Tuesday 16 July 2013

An Honest Mistake



Troubleshooting file #56FE99PA6:

GPS Location: Le Canard Farci [Restaurant] (78% confidence/confirmed by client)

Service: Translation (English/Spanish)

Client Report: Client has English as default language, on holiday in Paris. Client met default Spanish speaker. Client using spoken word translation service to communicate. Client reports acceptable service until default Spanish speaker “began speaking wildly and threw water into client’s face”.

Recording: Click to play audio.

Observation: Ambient noise unacceptably high, music and non-client communication causing translation service to fall below acceptable request likelihood parameters.

Determination: Client requested service translate phrase “Would you like some duck?” and not what was translated.

File ends.

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